Policies

Late and Excessive Cancellations

We reserve the right to charge the full cost of the session if any cancellation is made less than 48 hours in advance.

If excessive cancellations are made (even with advanced notice) this could result in:

1) Regularly scheduled (i.e. weekly, etc.) sessions being removed from the schedule. The family will only be able to schedule sessions a maximum of 24 hours in advance.

2) Termination of services.

Payment

Payment is processed through the business platform Stripe. Clients will be added as a customer before working with Kyle. Clients will be automatically charged via their stored payment method in Stripe after each session (usually the same day the session occurs). We do not charge sessions in advance.

Sessions must be paid before the following session. Failure to do so will cause following sessions to be cancelled.

Academic Dishonesty

Our services are not to be used for academic dishonesty. Suspicion that a student is trying to use our services to cheat or otherwise gain any unfair advantage could result in prompt termination of services.